General Data Protection Regulation

PRIVACY POLICY

In "PARROT PARK, FOUNDATION ” We continue to work on privacy in the treatment of your personal data, updating our Privacy Policy to inform about the way we collect, use and save all the data of the people who contact us by any means, according to the following sections :

I.- Responsible for the treatment.

II.- Purposes of data processing.

III.- Time of conservation of your personal data.

IV.- What is the legitimacy for the processing of your personal data?

V.- Who can have access to your personal data?

VI.- What rights do you have as a user?

VII.- Third party data

VIII- From what age can the User access our products and services?

IX.- Security measures implemented.

X.- Cookies

I.- RESPONSIBLE FOR THE TREATMENT.

That the interested party (user) who provides “ PARROT PARK, FOUNDATION ”. " Personal data through social networks or online platforms, you are informed that the person responsible for the processing of the personal data that you provide us will be: "PARROT PARK, FOUNDATION ”, with C.I.F. G38361903, and address at Avenida Loro Parque, s / n, 38400 Puerto de la Cruz, Santa Cruz de Tenerife. Telephone 922373841 and email address lpf@loroparque-fundación.org

As responsible for the treatment, "PARROT PARK, FOUNDATION ” will expressly request authorization from the user to this privacy policy.

In case of any doubt about data protection, the user may contact “PARROT PARK, FOUNDATION ” and will be promptly attended.

II.- PURPOSES OF DATA PROCESSING.

Depending on the reason why the User has contacted us, "PARROT PARK, FOUNDATION ” the treatment of the data provided will have the following objectives or purposes:

- Manage purchases and requests made by the User through our web pages.

- Contact the User to attend to their requests, requests or queries.

- Provide the User by any means, preferably by sending commercial communications to the email addresses provided by the User, of services, promotions, news and products managed by " LORO PARQUE, FOUNDATION ”.

- Manage and control the client portfolio, attend service requests and proceed with their billing and collection.

- Carry out promotional activities, including sending commercial communications to the email address provided by the User of companies collaborating with " PARROT PARK, FOUNDATION ” only related to leisure, tourism and enjoyment of theme parks.

- Involve the User in promotional activities such as games, contests and raffles carried out through our website.

- Where appropriate, prepare a User profile, which allows a better relationship between "PARROT PARK, FOUNDATION ” and the User, thus being able to optimize possible offers related to our products and services.

- Obtaining a curriculum vitae, for the purposes of personnel selection.

- Communicate with professionals in the educational world, in order to inform about educational activities and products.

- Maintain informative contact with the students who carry out or are going to carry out practices inLORO PARQUE, FOUNDATION ”.

III.- DURATION OF DATA PROCESSING. TIME OF CONSERVATION OF YOUR PERSONAL DATA.

The personal data of the User will be saved by PARROT PARK, FOUNDATION ” for the time legally allowed according to the reason for which the data was provided to us by the User.

The data obtained for promotional actions will be kept for a period of two years, unless expressly revoked in advance by the User.

For the purposes of billing and collection of services, where appropriate, the data will be kept for the duration of the contractual relationship, plus the retention period required by the applicable legislation and until it is understood that the statute of limitations to claim hypothetical contractual responsibilities " PARROT PARK, FOUNDATION ”

The data obtained for the management of inquiries and requests will be kept for a maximum period of one year.

The data obtained on the occasion of participation in promotional activities, such as games, raffles and contests, will be kept for the duration of the said activities for the purposes of their effective development according to participation bases and, until the consummation of the effects of the User's participation in them.

The data provided for the purposes of communication and commercial profiles will be kept by "PARROT PARK, FOUNDATION ” They will not have a maximum term of use, unless expressly stated by the User for them to be deleted.

The data related to curriculum vitae, during the selection process, and one more year.

The data of our trainees or candidates for them will not be subject to a maximum term of use, unless expressly stated by the User.

The data obtained by contacting professionals in the world of education will not be subject to a maximum term of use, unless expressly stated by the User.

IV.- WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR PERSONAL DATA?

The personal data provided by the User has the ultimate purpose that “PARROT PARK FOUNDATION” can provide the services offered, and by you accepted, as well as that “PARROT PARK FOUNDATION” can continue to achieve their legitimate social objectives and offer them new services, activities and products.

V.- WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?

Personal data may be transferred to companies that collaborate with “PARROT PARK FOUNDATION”, for the aforementioned purposes, upon express request of the User and their subsequent authorization.

“PARROT PARK FOUNDATION” may carry out assignments or communications of personal data to meet its obligations with the Public Administrations when, in compliance with current legislation, it is formally required to do so. It will proceed in the same way when required by the State security forces and bodies and the judicial bodies in the exercise of their powers.

VI.- WHAT RIGHTS DO YOU HAVE AS A USER?

Every User will have the right to exercise the rights of access, rectification, opposition, deletion, portability and limitation of the processing of their personal data.

In the same way, the User can reject the automated processing of personal data collected by “PARROT PARK FOUNDATION”

The rights of the Users may be asserted through the means of contact that appear in section "I" of this Privacy Policy.

If you are not satisfied with the treatment “PARROT PARK FOUNDATION” gives the User in the exercise of their rights, it is possible to claim before the Spanish Agency for Data Protection and before any other competent control entity.

The User can exercise the said rights or revoke the treatment consents given to “PARROT PARK FOUNDATION” or request any clarification by sending an express request to the email lpf@loroparque-fundación.org , proving that you are the owner of the data on which you want to exercise your rights.

VII.- THIRD PARTY DATA

If personal data is obtained from third parties other than the User, they will be previously informed of the content of art. 14 of the General Data Protection Regulation.

VIII- FROM WHAT AGE CAN THE USER ACCESS OUR PRODUCTS AND SERVICES?

As a general rule and in accordance with the new General Data Protection Regulation, in article 8, when article 6, paragraph 1, letter a) is applied, in relation to the direct offer to children of information society services , the processing of a child's personal data will be considered lawful when I am at least 16 years old. If the child is under 16 years of age, such treatment will only be considered lawful if the consent was given or authorized by the holder of parental authority or guardianship over the child, and only to the extent that it was given or authorized.

IX.- SECURITY MEASURES IMPLEMENTED.

“PARROT PARK FOUNDATION” Committed to the legally established obligations regarding personal data, it has adopted and will adopt how many control measures are necessary to try to prevent the data provided by the Users from being altered and / or suffering unauthorized access or treatment. For it, “PARROT PARK FOUNDATION” maintains operational technical and organizational security measures to guarantee the security of the User's personal data in accordance with applicable regulations.

X.- COOKIES

“PARROT PARK FOUNDATION” informs Users that when accessing the website, Cookies may be sent to their computer according to the modalities described in the Cookies policy included in the conditions of use of the website.

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